All About You Care Services | Case Study

Homecare software that improves efficiency and engages family and friends

All About You

iconAbout All About You Care Services

All About You has been trading for over 25 years, providing a range of domiciliary care services across the North West. It operates with over 100 care staff, working closely with local authorities, NHS and private service users.

In 2004, the company wanted to modernise its software to ensure its service continually met the needs of its users. That’s when they began working with Tagtronics Care.

A system that evolves to meet changing care needs

“A lot has changed since we first started working with Tagtronics Care,” explains Simon.

“We’ve gone from using the system just for the rostering side of things, to the full care management package, right through to implementing mobile apps for our carers.

“Our carers can now easily scan in and out of visits, access care plans and visit notes, ensuring a seamless and quality care service. This was really important to meet our local authority’s KPIs.

“There’s also the family and friends app – which has had excellent feedback from so many of our clients. The app lets family and friends stay in the loop with their loved one’s care, seeing their visits, what they’ve had to eat, the medication they’ve taken and general notes about how they’re feeling. It’s perfect when families don’t live nearby.

“Tagtronics Care has kept up with the homecare sector as its needs have changed.”

Simple to use and responsive homecare software

“The Tagtronics Care system is great. Everything is really straightforward,” continues Simon.

“The team are so easy to work with. If we ever need something to change or be added to the system, they’re quick to respond and implement the changes.

The technical support offered is excellent. Any questions, or anything we’re unsure of, we pick up the phone and 99% of the time you put the phone down with your questions answered. The team is always on hand.

“I would absolutely recommend Tagtronics Care to other homecare businesses. They make a real difference.”

icon What our customers are saying

To understand the difference Tagtronics Could make to your domiciliary care business:

Why use Tagronics?

iconWhy Tagtronics?

why tagtronics

Tagtronics has evolved alongside the homecare industry for over 20 years.

Since it was founded in 2000, Tagtronics has continued to innovate to continually lift standards in homecare – solving care problems with software and apps.

With Tagtronics, you can monitor and control every aspect of your homecare business in one place, from anywhere, with:

  • icon Complete care management system, including rota management, invoices, client and staff details, payroll
  • icon Integrated apps for carers and service users’ family and friends
  • icon Digital documents.

To find out more about how Tagtronics
can help your care business...


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