Cosgrove Care | Case Study

A system tailor made for the care industry

iconAbout Cosgrove Care

Cosgrove Care helps to improve the lives of people with additional support needs, and their families, giving them the opportunity to live the life they choose. Its services are split into outreach, supported living and homecare services.

In 2021, Cosgrove Care wanted to make the shift to digital systems to bring all its systems – scheduling, note taking, HR, payroll – into one place. It needed a system that could meet the needs of all its service areas.

“We needed a solution that could bring all of our systems into one place to make it easier for communication across the whole organisation,” explains Rory.

A tailor-made care management system

“We reviewed several options when looking for the best solution for us. However, when we came across Tagtronics Care, it was clear the system was tailor-made for the care sector,” continues Rory.

“There were fewer steps to do what we needed to do, which made it much easier to integrate with staff.

“Its family app is also really good. At Cosgrove, letting the people we support maintain control of their lives is a key priority, and family involvement is a key part of that. The Tagtronics Care family and friends app enables people to be much more involved in their loved one’s care.

“The Tagtronics system has no wasted space. It does exactly what we need it to do.”

A simpler, more effective digital care solution

“Other systems didn’t quite offer what Tagtronics does. The Tagtronics Care system is intuitive – it’s a similar and simple process, no matter where you are in the system,” says Rory.

“The Tagtronics team were really helpful in adapting the system, so it fits our needs exactly.

“So far, the staff love it – the experienced carers found it really helpful, and the newer staff found it extremely useful to have all the extra information they might need in one place, that’s easy to refer to if they need it. The system takes a lot of pressure off our staff.

“It’s been such a time-saver, and the confidence it’s given staff will be really beneficial for years to come.

“I would recommend Tagtronics Care for any care organisation looking to make the switch to digital systems and processes.”

icon What our customers are saying

To understand the difference Tagtronics Could make to your domiciliary care business:

Why use Tagronics?

iconWhy Tagtronics?

why tagtronics

Tagtronics has evolved alongside the homecare industry for over 20 years.

Since it was founded in 2000, Tagtronics has continued to innovate to continually lift standards in homecare – solving care problems with software and apps.

With Tagtronics, you can monitor and control every aspect of your homecare business in one place, from anywhere, with:

  • icon Complete care management system, including rota management, invoices, client and staff details, payroll
  • icon Integrated apps for carers and service users’ family and friends
  • icon Digital documents.

To find out more about how Tagtronics
can help your care business...


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