ProFad Care | Case study

Care management solutions with a personal touch


iconAbout ProFad Care Agency

ProFad Care Agency started in 2016, and it has continued to grow ever since. The team now operates from 10-15 branches throughout the UK.

When it first launched, ProFad needed a care management system that supported effective rostering for its carers.

“We needed a system that was easy to use and had a strong supported network (IT) behind it,” explains Fay.

“At first, we were just looking for a system to do rostering effectively and support us with care planning. It was also important that the system was compliant with CQC and local authority regulations.

“We looked at a number of different systems, but many were far too costly for the stage our business was at.

“Then I came across Tagtronics Care…”

Affordable, easy to use care management systems

“From the very first call with Tagtronics, we clicked straight away,” continues Fay.

“The team was very impressive, and the initial free demo was very useful to understand how the system would work in action for our business.

“Tagtronics offered everything we needed, in one easy to use system, at a very reasonable cost.”

Reducing onboarding time and improving home care monitoring

“The system has made such a big difference to ProFad,” says Fay.

“When we have new staff on board, we’re able to train them quickly – and with the additional support included from the Tagtronics Care team, new carers can pick up the system within a day or two.

“By the end of the first week, they know their way around the system and understand where to find all of the information they need. It’s hugely reduced our onboarding time.
“We’ve come a long way since we started working together, Tagtronics now supports us with a complete care management solution – with everything in one place, so we can monitor the care we provide effectively.

“The system offers so much – care rostering, planning and monitoring – as well as its own app, so carers can update the system simply, from anywhere.

“I would absolutely recommend Tagtronics Care to other businesses. We’re looking at expanding to some new branches in the near future, and we’ll be taking the Tagtronics system with us.”

icon What our customers are saying

To understand the difference Tagtronics Could make to your domiciliary care business:

Why use Tagronics?

iconWhy Tagtronics?

why tagtronics

Tagtronics has evolved alongside the homecare industry for over 20 years.

Since it was founded in 2000, Tagtronics has continued to innovate to continually lift standards in homecare – solving care problems with software and apps.

With Tagtronics, you can monitor and control every aspect of your homecare business in one place, from anywhere, with:

  • icon Complete care management system, including rota management, invoices, client and staff details, payroll
  • icon Integrated apps for carers and service users’ family and friends
  • icon Digital documents.

To find out more about how Tagtronics
can help your care business...


This site uses cookies to improve your experience. By clicking, you agree to our Privacy Policy.