Helping the homecare frontline to care better,
with innovative software and apps to solve care problems

An elderly gentleman being cared for at home.
The Tagtronics’ homecare software being displayed on mobile phones.

icon All-in-one

icon Maximises efficiency

icon Reduces costs

icon Saves time

  • iconTrusted by hundreds of homecare companies to help the homecare frontline, to care better.
  • iconSupporting care companies for over 20 years.
  • iconTagtronics Care continually lifts standards.
  • iconFREE UNLIMITED TRAINING AND SUPPORT.
  • iconSAVE UP TO 50% OF YOUR 1st YEAR'S COSTS
Home Care Association Affiliate Member

iconInnovative Homecare
Software Solution

icon An overview of your
whole business

Tagtronics’ Homecare software displayed on a Laptop

icon Easy to adapt
in real-time

Tagtronics’ Homecare software displayed on a Tablet devices
laptop

Tagtronics’ Homecare software displayed on a Mobile devices Accessible for carers
and family and friends

iconOur ALL IN ONE homecare solutions

Tagtronics keeps your whole care package in ONE PLACE

management system

HOMECARE
SOFTWARE

Rotas, invoicing, client details, staff details and payroll.

integrated apps

INTEGRATED
APPS

For carers and family and friends.

document access

PAPERLESS
DOCUMENTS

Convert all care plans, assessments and forms to digital.

Tagtronics care system complies with...

iconTrust our ALL IN ONE Solution

Do you want to save time, money and resources?

You’re always under pressure. Without digital help, the pressure will only grow.

Tagtronics Care makes your homecare business more efficient and easier to operate for both carers and management.

Save Time

SAVE TIME

Save Money

SAVE MONEY

Save Resources

SAVE RESOURCES

iconHow does our homecare software work?

MOBILE APP

REALTIME DASHBOARD

DIGITAL DOCUMENTS

Interactive eMAR

An elderly lady chatting with her carer
An elderly man enjoying the independence of having homecare

iconFeatures and benefits

STAFF SCHEDULING

STAFF
SCHEDULING

Enabling you to implement client care schedules, create staff rotas and ensure staff have access to live rotas.

CARER MOBILE APP

CARER
MOBILE APP

A single, paperless platform for all of your carers’ needs. Replacing all manual daily logs and giving you the ability to monitor in real-time.

emars REPORTING

eMARS
REPORTING

Automated reports from all medication tasks in real time, linked directly to the NHS dm+d, replacing out-of-date, paper MAR charts.

FAMILY AND FRIENDS APP

FAMILY AND
FRIENDS APP

Keeps family and friends up to date with their loved one’s care and allows for direct communication and interaction with care teams.

CARE PLANNING

CARE
PLANNING

Enabling you to convert any currently paper-based document into an electronic format and complete it in real-time with a signature option.

INVOICING AND PAYROLL

INVOICING AND
PAYROLL

Easy-to-use financial features for generating client invoices, as well as care worker payroll and mileage reports.

REAL-TIME CARE MONITORING

REAL-TIME CARE
MONITORING

Offering complete visibility of every care visit with a real-time view of all carer and client interactions.

iconWhy homecare companies love
Tagtronics’ care solutions

iconFAQs about our homecare software

How do I see what time my carers log in and out?

Tagtronics’ real-time dashboard gives complete transparency of carer activity.

Can I cancel or add a one-off visit?

The visit screen in the Tagtronics Care system allows you to add additional visits, or cancel existing visits, without affecting the schedule.

Can I nudge visits?

Yes, visits can be brought forward, delayed or set to a new specific start time.

Can I create my rota over any time period?

Yes, you can do this over any time period that suits you, no matter how short or longterm.

How far in advance do carers see their rota?

It’s totally up to you – this can be done over a set number of days, or it can work around what you would class as your ‘rota day’.

Can I invoice my clients all in one go?

Yes, and for any timeframe. These can be emailed directly from the Tagtronics’ system.

Is there a limit to charge and pay rates?

There is no limit in the Tagtronics Care system. You can have as many different rates as you like, for example, hourly, fixed, bank holiday, etc.

Can you calculate the carers’ gross pay?

Yes, the system generates this report automatically from your carers’visits.

Can family and friends leave feedback with the app?

Yes. When feedback is left, you will receive an email notification and can reply directly from the software.

Do I have to buy a particular phone?

The majority of our clients usetheir carers’ own phones, as the Tagtronics Care system works across both Apple and Android devices.

Does it have NFC capabilities?

Yes, the app has options for both NFC and QR codes to scan in and out.

Can I roster all of my client’s visits in one go?

Yes, the Tagtronics’ system offers batch visit creation.

Can my carers change the time on their phone and still log in to the visit?

No, if they do this it will log them off the app and report accordingly.

Is there an audit trail?

Yes, the system enables you to see all changes made by users.

Can users have different permissions?

Yes, you can set different user permissions. This ensures your team only have access to what they need and protects certain information.

Where is Tagtronics Care hosted?

At our secure data centre in Manchester.

Do I have to pay extra for support?

No, all additional support is included within your monthly subscription fee with Tagtronics.

Do you charge for development?

No, we are continually developing our software and are happy to discuss changes that will help you to use the system more efficiently.

Do I have to pay for training?

No, online training is an unlimited resource that is included in your monthly subscription.

Is Tagtronics Care truly an all-in-one solution?

Yes, we have developed every aspect of care management from our central system.

Can I contact you out of hours?

Our hosted support team can be emailed out of hours if you need help accessing the system.

Does the app work with no signal?

Yes, the app stores all scans, notes and comments directly on your phone and sends these when you have a signal again.

Can our clients sign a document?

Yes, any document you create electronically can have the option to be signed by both you and the client.

Does the system calculate travel time and mileage?

Yes, we have integrated Tagtronics Care with Bing maps, which automatically produces mileage reports and details travel time.

Can the carers write notes on the app?

Yes, either as a task comment or as visit feedback.

A carer bringing a meal to a client using homecare services

iconWhy Tagtronics?

why tagtronics

Our friendly team understands and supports your move to Tagtronics Care.

Care teams may find it strange at first, but they soon adjust because Tagtronics Care mirrors how they used to work.

That’s why, all our care systems come with FREE and UNLIMITED training and support.

We’re continually innovating and developing our software and apps to make caring easier for you.

To find out more about how Tagtronics
can help your care business...

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