Tagtronics Care Support

iconFree unlimited homecare software support
and training FOR LIFE

Free unlimited support and training FOR LIFE tells you how easy Tagtronics’ homecare systems and care software solutions are to get up and running and use.

Your initial onboarding with Tagtronics Care will include a structured training programme, carried out over two purpose-built sessions designed to give a clear understanding of the system’s functionality and operation.

Tagtronics care system complies with...

iconTagtronics’ homecare software training sessions

Training session one:

Employee records:
  • iconAccessing the system
  • iconSetting up payroll
  • iconHow to create employee records
  • iconAdding employee unavailability
  • iconAssigning areas and regions of work to records
  • iconAdding history notes and uploading documentation
  • iconIdentifying how to copy and paste into the system
  • iconAdding/amending user passwords.
Client records:
  • iconCreating new client records
  • iconIdentifying preferences
  • iconAdding client schedules with notes and visit types, including cycle lengths and start dates
  • iconAdding tasks to schedules
  • iconAdding history notes and uploading documentation
  • iconCompleting call monitoring set up
  • iconCreating periods of respite
  • iconCompleting care assessments and generating care plans.

Training session two:

Rotas, managing visits and ECM:
  • iconCreating a batch of visits
  • iconAdding employees to visits
  • iconUsing various functions within the visit screen
  • iconEstablishing the best way to filter visits
  • iconIdentifying shortcuts from the visit screen
  • iconUsing real-time dashboard features
  • iconSending and receiving mobile app messages.
  • iconProducing client reports
  • iconProducing employee reports
  • iconProducing visit reports
  • iconProducing ECM reports
  • iconProducing task and medication reports.

You can request additional help from our training team at any time, whether it’s for new staff or refresher training for existing staff.

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