Leadership can be difficult, but it’s important this doesn’t get in the way of caring for your team. Ensuring care towards your team means they’ll feel respected, valued and supported within the company, increasingly the likelihood of their progression within your homecare business.

Addressing any issues, including those related to abuse or neglect, is an important step to having healthy relationships with your carers. A major component of your obligation when responding to these issues is to follow your business’ policies and established working procedures. As part of your duty of care, you should respond appropriately to disputes and address any remarks or complaints.

Continuity of care – not just with patients but employees too

Showing continuity of care with your team makes a significant difference in a work environment. This can be done by engaging with employees and making the effort to check in with them regularly, so they feel you’re available to listen to their problems if they need you.

Try to celebrate achievements or special occasions with carers, such as birthdays, to help show how you appreciate the work they do. It’s important they’re not ‘just a number’ in the company, but they’re valued for the work and effort they put in.

Making these changes to demonstrate to your team you care for them and their feelings, which can result in higher job satisfaction, and it can also encourage them to show more care towards other people and clients.

Better supporting carers 

Homecare organisations may be at different stages of their carers’ health and wellbeing journeys, and there isn’t one solution that works for all situations when it comes to supporting employee wellness. There’s often a variety of obstacles in the way of meeting your carers’ needs; nonetheless, this advice outlines some solutions.

Having your own personal way to support your carers is crucial in homecare. Carers are often extremely overworked and don’t always reap the rewards of their commitment to others. 

Long hours and heavy workloads often don’t always translate into the most effective workers. Many people find that working longer hours actually has the opposite effect.

An employee often becomes more mistake-prone as they take on more tasks. Due to stress and the inability to keep up with the demanding workload, this can result in feelings of burnout, lack of sleep and an imbalance between work and personal life. Additionally, it can be quite challenging to maintain motivation in the care industry, as pay doesn’t reflect responsibility faced.

Issues that carers face 

There are so many issues that carers face daily, a key one being administrative tasks and how much time it takes each carer to fill out files and paperwork. This can take away from time with patients, making carers feel rushed between visits as their days are so full. This can be exacerbated by the time that’s spent travelling. However, a digital system can make it easier to work out routes for carers to cut down on time spent travelling between service users. 

When time-consuming admin tasks have to be done manually, they can take time away from a carer’s day. When you switch to a digital system, it reduces this time, as it’s all in an easily navigated system that staff will learn to use with ease.

How a paperless journey can support you, your company and your staff

Going digital isn’t as drastic of a change as you may imagine.  

Perhaps your carers are reluctant to change, since they’ve been doing things the same way for a while. We build our solutions to duplicate your existing procedures by basing them on the way you work. Caregivers can carry out the same tasks in the same way, using digital records rather than paper ones.

To reduce carer stress and caregiving errors, a digital care system that reflects you is essential.

Do you want to know more?

Register for a free demo here.