Although technology has advanced in the healthcare sector, many employees are still hesitant about its modifications. Many healthcare professionals have been wary of using digital technology at work for reasons such as:
 
•    Reluctance to use new working techniques
•    Lack of faith in their benefits
•    Training is time-consuming on top of an already difficult task.
 
Because it should be designed for your homecare business, your digital solution doesn't have to change how your carers work. Therefore, it should be easy for employees to adopt and require little additional training. It should also be digitally structured to meet your current company operatio

 

How it helps 

 

It's critical to first take into account how your organisation functions as a whole so it can avoid errors and improve efficiencies in your homecare service. Consider how you can reduce pressure at every level to minimise errors. You can use digital care systems to:

 

1.    Record keeping 

As carers significantly rely on understanding one another's notes and handwriting, paper-based methods are inherently prone to errors and misinterpretations. 

Paper care logs are frequently only collected once a week or even once a month, thus it may take some time for and changes to be picked up and a service user's care plan to be modified. It may also take longer to detect any care errors as a result.

You can centralise all of this patient data using paperless, digital care system, which gives you access to anyone's care plans and records from anywhere and at any time. This reassures carers, because it leads them through care visits, making sure nothing is missed and guaranteeing that any difficulties will be discovered right away by care managers or registered managers.

 

2.    Continuity of care

‘Continuity of care’ is regarded by the National Institute for Health and Care Excellence (NICE) as a crucial quality standard for adult care services. By using the same carer or care team each time, for instance, you can guarantee consistency in the care you give service consumers. 

Your service users can connect with carers who are familiar with their needs and care preferences thanks to care continuity. Because of the increased familiarity between carers, service users, and care plans, you will be able to offer care of a higher calibre and with fewer errors.

 

3.    Training records

Maintaining your carers' training and credentials is essential to maintaining both their confidence and the trust of your service users. Additionally, it helps to instil the attitudes, behaviours, knowledge and abilities necessary to deliver high-quality, person-centred care, while also giving carers the assurance to know how to respond in the event of a mistake. 

 

Your carer records are tracked by digital care systems, which alert you when they are about to expire or need to be renewed. This minimises errors and lessens stress while ensuring your carers feel confident in the service they are offering to your clients.

To find out more about how integrated care management system could support your home care business, call us on 01254 819 200 or book a demo.