ProFad Care | Case study

“We needed a system that was easy to use and had a strong supported network (IT) behind it,” explains Fay.

“At first, we were just looking for a system to do rostering effectively and support us with care planning. It was also important that the system was compliant with CQC and local authority regulations.

“We looked at a number of different systems, but many were far too costly for the stage our business was at.

“Then I came across TagCare…”

Affordable, easy to use care management systems

“From the very first call with TagCare, we clicked straight away,” continues Fay.

“The team was very impressive, and the initial free demo was very useful to understand how the system would work in action for our business.

“TagCare offered everything we needed, in one easy to use system, at a very reasonable cost.”

Reducing onboarding time and improving home care monitoring

“The system has made such a big difference to ProFad,” says Fay.

“When we have new staff on board, we’re able to train them quickly – and with the additional support included from the TagCare team, new carers can pick up the system within a day or two.

“By the end of the first week, they know their way around the system and understand where to find all of the information they need. It’s hugely reduced our onboarding time.
“We’ve come a long way since we started working together, TagCare now supports us with a complete care management solution – with everything in one place, so we can monitor the care we provide effectively.

“The system offers so much – care rostering, planning and monitoring – as well as its own app, so carers can update the system simply, from anywhere.

“I would absolutely recommend TagCare to other businesses. We’re looking at expanding to some new branches in the near future, and we’ll be taking the TagCare system with us.”