What's involved in switching homecare systems?

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What's involved in switching homecare systems?

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Published: 20/12/2022

With resources already stretched, there’s often little time to spend manually migrating data over from one system to the next – without considering the bits of information likely to be missed – or to train teams in how to use the new software properly.

At Tagtronics, we work differently. Having evolved alongside the care industry, we’ve invested a lot of time and development into smoothing our clients’ transition to the Tagtronics homecare system. 

That’s resulted in three key benefits that clients can enjoy when switching to our system:

  • Automatic demographic data migration
  • Automatic care schedule and care package data migration
  • Unlimited training and support included as standard.

Automatic demographic data migration

The simple stuff, right? – but also possibly the most time consuming element, and its essential its transferred accurately. 
Whether you’ve 20 or 2,000 clients, manually inputting data – such as names, addresses, contact information, next of kin – can take an incredibly long period of time. Even if you crunch it down to 10 minutes per client, if you’ve 100 clients, you’re spending over two days’ work just getting the basics in place. 


This manual migration is also prone to typos and missed information, which can compromise your service users’ experience. 

With Tagtronics, we migrate this data automatically from your old system to ours – so everything stays accurate and is accessible instantly.
Automatic care schedule and care package data migration


The second thing – once you’ve got your core data in place – is your care packages and schedules. No doubt, you’ve spent a long time crafting and perfecting these over the course of your client’s care. 


This could include information, such as schedules detailing when client visits should occur, as well as information for the services required or the carer responsible. It may also consist of more detailed data, such as invoicing information, including who to bill. 


With Tagtronics, we can migrate all of your care schedules and care packages, as well as the detailed information behind these. This means you can ‘hit the ground running’ – with your system containing everything you and your carers need to use it as soon as it’s live. 


Unlimited training and support 

Alongside data migration, we also invest time into training and supporting your team as they begin to use the system. 


All of our care management packages include unlimited training and support as standard, so you can ensure existing team members are fully trained to make the most of the system. 


Whether you’re looking for an annual refresher for your whole team, tailored 1-1 support as people promote within your business or fresh training for new recruits, Tagtronics’ support team is there to help – at no additional cost. 


Tagtronics… smoothing your journey to caring better with digital solutions.


To find out more about how Tagtronics can smooth your transition from your existing care management software, book your free demo with us today. 
Alternatively, call 01254 819 205 to chat to one of our team.

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