All About You Care Services | Case Study

A system that evolves to meet changing care needs

“A lot has changed since we first started working with Tagtronics Care,” explains Simon.

“We’ve gone from using the system just for the rostering side of things, to the full care management package, right through to implementing mobile apps for our carers.

“Our carers can now easily scan in and out of visits, access care plans and visit notes, ensuring a seamless and quality care service. This was really important to meet our local authority’s KPIs.

“There’s also the family and friends app – which has had excellent feedback from so many of our clients. The app lets family and friends stay in the loop with their loved one’s care, seeing their visits, what they’ve had to eat, the medication they’ve taken and general notes about how they’re feeling. It’s perfect when families don’t live nearby.

“Tagtronics Care has kept up with the homecare sector as its needs have changed.”

Simple to use and responsive homecare software

“The Tagtronics Care system is great. Everything is really straightforward,” continues Simon.

“The team are so easy to work with. If we ever need something to change or be added to the system, they’re quick to respond and implement the changes.

“The technical support offered is excellent. Any questions, or anything we’re unsure of, we pick up the phone and 99% of the time you put the phone down with your questions answered. The team is always on hand.

“I would absolutely recommend Tagtronics Care to other homecare businesses. They make a real difference.”