Why choose Tagtronics’ digital homecare solutions?

iconOur ALL IN ONE homecare solutions

Tagtronics keeps your whole care package in ONE PLACE

management system

HOMECARE
SOFTWARE

Rotas, invoicing, client details, staff details and payroll.

integrated apps

INTEGRATED
APPS

For carers and family and friends.

document access

PAPERLESS
DOCUMENTS

Convert all care plans, assessments and forms to digital.

A carer and her home care client chatting
An elderly man happy to have domiciliary care services looking after him

iconFeatures and benefits of our digital care solutions

STAFF SCHEDULING

STAFF
SCHEDULING

Enabling you to implement template client care schedules across any date range ensuring your carers use live rotas. Any change to a visit sends an automatic notification to the appropriate carer’s app.

CARER MOBILE APP

CARER
MOBILE APP

Allowing each carer to view their rota, with options to log in and out, input all task details, record medication and any comments without the need of any manual daily logs. This can all be done with no data signal.

emars REPORTING

eMARS
REPORTING

This is automatically generated by your carers completing medication tasks on their app, and it highlights in real-time when meds are given or not with reason codes. This supersedes your current paper MARs chart.

FAMILY AND FRIENDS APP

FAMILY AND
FRIENDS APP

Giving you the option for your client or their family members to see their rota, view all details of the visit including tasks and have the ability to leave feedback that alerts the office.

CARE PLANNING

CARE
PLANNING

The system allows you to create any of your current paper documents, such as care plans and risk assessments, and convert them to a digital format, this can then be completed while with your client on a tablet and can also be viewed by your carer for reference during visits.

INVOICING AND PAYROLL

INVOICING AND
PAYROLL

These can be automatically generated from the visits you create. The system allows you to input all your charge and pay rates to send invoices directly from the system and provide a breakdown of your carers’ gross pay. The system can also calculate mileage and travel time.

REAL-TIME CARE MONITORING

REAL-TIME CARE
MONITORING

The system can alert you in real-time to any missed visits or any tasks, including medication, that are not completed.

iconHow does our homecare software work?

MOBILE APP

REALTIME DASHBOARD

DIGITAL DOCUMENTS

Interactive eMAR

iconWhy homecare companies love
Tagtronics’ care solutions

iconFAQs about our homecare software

How do I see what time my carers log in and out?

Tagtronics’ real-time dashboard gives complete transparency of carer activity.

Can I cancel or add a one-off visit?

The visit screen in the Tagtronics Care system allows you to add additional visits, or cancel existing visits, without affecting the schedule.

Can I nudge visits?

Yes, visits can be brought forward, delayed or set to a new specific start time.

Can I create my rota over any time period?

Yes, you can do this over any time period that suits you, no matter how short or longterm.

How far in advance do carers see their rota?

It’s totally up to you – this can be done over a set number of days, or it can work around what you would class as your ‘rota day’.

Can I invoice my clients all in one go?

Yes, and for any timeframe. These can be emailed directly from the Tagtronics’ system.

Is there a limit to charge and pay rates?

There is no limit in the Tagtronics Care system. You can have as many different rates as you like, for example, hourly, fixed, bank holiday, etc.

Can you calculate the carers’ gross pay?

Yes, the system generates this report automatically from your carers’visits.

Can family and friends leave feedback with the app?

Yes. When feedback is left, you will receive an email notification and can reply directly from the software.

Do I have to buy a particular phone?

The majority of our clients usetheir carers’ own phones, as the Tagtronics Care system works across both Apple and Android devices.

Does it have NFC capabilities?

Yes, the app has options for both NFC and QR codes to scan in and out.

Can I roster all of my client’s visits in one go?

Yes, the Tagtronics’ system offers batch visit creation.

Can my carers change the time on their phone and still log in to the visit?

No, if they do this it will log them off the app and report accordingly.

Is there an audit trail?

Yes, the system enables you to see all changes made by users.

Can users have different permissions?

Yes, you can set different user permissions. This ensures your team only have access to what they need and protects certain information.

Where is Tagtronics Care hosted?

At our secure data centre in Manchester.

Do I have to pay extra for support?

No, all additional support is included within your monthly subscription fee with Tagtronics.

Do you charge for development?

No, we are continually developing our software and are happy to discuss changes that will help you to use the system more efficiently.

Do I have to pay for training?

No, online training is an unlimited resource that is included in your monthly subscription.

Is Tagtronics Care truly an all-in-one solution?

Yes, we have developed every aspect of care management from our central system.

Can I contact you out of hours?

Our hosted support team can be emailed out of hours if you need help accessing the system.

Does the app work with no signal?

Yes, the app stores all scans, notes and comments directly on your phone and sends these when you have a signal again.

Can our clients sign a document?

Yes, any document you create electronically can have the option to be signed by both you and the client.

Does the system calculate travel time and mileage?

Yes, we have integrated Tagtronics Care with Bing maps, which automatically produces mileage reports and details travel time.

Can the carers write notes on the app?

Yes, either as a task comment or as visit feedback.

A carer bringing a meal to a client using homecare services

iconWhy Tagtronics?

why tagtronics

Our friendly team understands and supports your move to Tagtronics Care.

Care teams may find it strange at first, but they soon adjust because Tagtronics Care mirrors how they used to work.

That’s why, all our care systems come with FREE and UNLIMITED training and support.

We’re continually innovating and developing our software and apps to make caring easier for you.

To find out more about how Tagtronics
can help your care business...

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